Certificate IV Business Frontline Management, Certificate III Small Business Management, Certificate IV Small Business Management, Diploma Business Frontline Management, Diploma Project Management, Current Training Queensland - The Training and Development Professionals.
 


Coaching and Mentoring in the Workplace

 

 

Managers, specialist staff and professionals who manage, lead and support others who need to improve and sustain their performance. It is also aimed at anyone wishing to implement a mentoring program within an organisation, be they management, coordinators or participants..

 
   
 

What Areas Must I Cover?

 

* Designing a Mentoring Program * Questioning, listening, feedback, communication style
* Establishing the Ground Rules * Selecting and Defining the Roles and Responsibilities of a Mentor

* Understanding Coaching vs Counseling vs Mentoring
* Identifying Growth Opportunities to Help Motivate Employees
* Establishing a Mentoring Agreement
* Developing the Program Details
* The Changing Nature of Work * Handling Stumbling Blocks Should Things Go Wrong
* Developing Mentoring and Modeling Skills to Support Enhanced Performance of Others
* Evaluating Mentoring Effectiveness and Success Performance Indicators for the Program
* Understanding the 'learning organisation' and its goals * Ending the Mentoring Program



 

Training Materials Supplied

Classroom, self paced.

 
 
 



For more information

contact page
Phone Current Training Queensland on 07 4927 7898
Email Current Training Queensland

 
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